Refund Policy

Last updated: August 3, 2026

We want paid access to feel clear and fair. If something goes wrong with activation or the service does not work as expected during your Monthly Instant Alerts subscription, contact us and we will review the request manually.

When a refund is available

  • You paid but instant alerts were not activated.
  • The service was unavailable for a significant part of your paid access period.
  • You were charged by mistake.
  • You contacted us shortly after payment and did not use the service.

Cases we usually cannot refund

These limits help keep expectations clear because ShiftSniper sells alerts and monitoring, not hiring outcomes.

  • Amazon did not publish shifts in your selected city.
  • You did not get hired.
  • A shift disappeared before you could apply.
  • You missed a Telegram notification due to device, internet, Telegram, or notification settings.
  • You changed your mind after using the service.

Monthly Instant Alerts renew automatically until canceled. You can manage or cancel the subscription through the secure billing portal.

If a refund is approved, it is processed back to the original payment method.

To request a refund, contact support@shiftsniper.com and include your Telegram username, payment email, payment date, and a short explanation of the issue.